Hippo Camp Software (hereafter ‘we’, ‘us’ or ‘Hippo Camp’) is committed to protecting your personal data and respecting your privacy.
Registered address: Hippo Camp Software, Low Sedbury, Gilling West, Richmond, North Yorkshire, DL10 5ER.
We may collect and process the following types of personal data:
Data or personal information, including but not limited to, your name, address, telephone number and email address that you voluntarily provide. This could occur when you:
Certain jurisdictions, for example, those located within the European Union, require that we have a legal basis to process personal data. Below we have set out the legal basis for processing your data based on the identified activities:
We will process any personal data provided by you when you contact us, for the purposes set out under section 1.a. We have a legitimate interest in processing your personal data for those purposes.
When you sign up for Hippocamp’s newsletter or updates we’ll process your name, contact details and email address so that we can provide you with the latest news and updates which we commit to.
If there is a legitimate interest in using your personal data to effectively manage our business and improve our service, which does not outweigh or infringe on your rights and freedoms we consider this a legitimate interest and basis for processing personal data. This includes the information collected as set out under 1.b. We will ensure that any data used for analysis is encrypted/ anonymised but only where to do so would not impact the purpose we are trying to achieve, for example, to improve the quality of service.
If you have provided your clear (opt-in) consent we may contact you by email to provide you with marketing information (for example, a newsletter) relating to our products and services. You can opt-out of receiving such communications at any time via the ‘unsubscribe’ link included at the base of any email communication.
We may feel we have a legitimate interest in processing the contact details or other personal data as set out in 1.c. for the purpose of introducing our products and services to them, or maintaining an existing relationship.
We will never share your contact details or other personal information to third parties for the purposes of direct marketing.
Third party mobile application search engines (such as Google Play or The App Store) will collect your personal data when you download any application. Their use of your personal data is set out in their privacy policies. Hippocamp does not have access to any of the data which such third parties collect.
When you visit our website you may find links to third party organisations. If you follow a link to any of these, please note that they have their own privacy policies which will govern the use of any personal data which they process.
All data held by Hippo Camp Software is held on servers located in the United Kingdom.
Sadly, the transfer of information via the internet is never completely secure. Although we cannot guarantee that any data you choose to transfer to our website will be completely secure, we will use, review and maintain strict security protocols to prevent any unauthorised access.
We will retain your data for at least as long as you use our website and for a reasonable length of time after you cease using our website.
If you request that your personal data be deleted, we will retain the data for the period of time required to review and process your request. We will also keep a record of the request and when the process was completed.
We will only ever store your personal data for as long as necessary.
You control your personal data and have the right to ask us not to process your data. You can ask us to cease processing your personal data at any time by contacting firstname.lastname@example.org
Under data protection laws, you may be entitled to the following rights:
You can use the same email address listed above to contact us concerning any of these rights. If you do, we may ask for additional information from you in order to confirm your identity. It may take up to 30 days to complete any request for an amendment or deletion of your data.
Updates or revisions to this policy will be posted directly to this webpage. If there are significant changes, which could affect your rights, we will endeavour to make you aware of them by email or another appropriate communication.